This course was created and provided by the Virtual Center of Excellence (VCE), a former project of the Detroit Wayne Integrated Health Network (DWIHN). Content and format will be updated in the near future to address current accessibility standards. If you are unable to access the content in this section, please contact the imp support team for assistance.
This training will educate participants about the critical nature of a workplace violence incident and the importance of appropriate preparedness. This is a comprehensive training that will take approximately 25 minutes to complete. This would be appropriate for NBCC.
- Duration: 0.5 hour
- Credit Hours: MCBAP-R (0.0) MCBAP-S (0.0) Mi-CEC (0.0)
Identifying Workplace Violence
This course has been designed to identify what workplace violence is, typical scenarios that may lead to workplace violence, and the warning signs to be aware of as an organization or manager. This course will also provide a definition of workplace violence.
Preventing Workplace Violence
This course provides video examples of scenarios as well as methods and strategies for preventing workplace violence. The course expert refers to the five (5) P's for preventing violence: Proper Preparation Prevents Poor Performance. This course also covers active listening strategies to identify workplace violence before it happens.
Who Commits Workplace Violence?
Participants of this course will learn that there is no one type, ethnicity, or employee that typically commits actions of workplace violence. The course expert does provide examples that cover all communities.
Causes of Workplace Violence
This course does provide an in-depth discussion of the potential causes of workplace violence. This section covers that stress and outside environmental changes (i.e. trouble at home) are some of the main factors that may push an employee towards violent behavior.
Warning Signs and Changes in Behavior
Participants of this course will also be provided with information regarding the warning signs that managers and organizational leaders should be aware of in regards to workplace violence. The course expert provides specific information regarding changes in behavior in employees like sudden tardiness, or poor performance, as warning signs of additional stress.
Having procedures in place to eliminate workplace violence provides employees with safe working conditions and reduces liability.
- Develop the ability to identify the potential for a violent event.
- Assess whether or not the employee meets the criteria for concern regarding a violent event.
- Develop best practices for intervening when that criterion is identified.